Community Managers and Builders
Are you passionate about social media in business?
Do you believe that companies that learn to engage and communicate with their customers become better companies? Do you believe that companies that use social media learn to care, to listen, to make better products, and to believe in true service? We have a job for you.
Come to work with us at SocialMedia.org. We help the heads of social media at the biggest companies be great at what they do. Our members are 180 of the world’s greatest brands, and you’ll work with their social media teams every day. McDonald’s, Cisco, P&G, Wells Fargo, Microsoft, 3M, Home Depot, and more (see them all at socialmedia.org/members).
The Community Manager job: You’ll facilitate ongoing and fascinating conversations with some of the brightest minds in social media. You’ll welcome our new members, get them comfortable, involved, and participating. Nudge them to share, help them connect with each other, and keep the conversation moving. You love social media and want to host the most interesting conversation anywhere on the topic (but you’re not the expert, the participants are). You love taking care of people, supporting them, and making sure they feel like they are in a safe space where they can share with trusted friends.
The Community Builder job: You’ll help us find the heads of social media at fantastic companies and bring them into our community. You’ll track down kindred spirits, help them understand what we do, and get them involved. You enjoy the research, the hunt, the fun of finding folks like us. You’re a talker, a schmoozer, an evangelist, and love sharing the passion for what you do. You’re not a sales person, but you understand the sales process.
You:
- Informed and up-to-date about social media — specifically how big companies use it
- Passionate about it
- Looking for a way to be part of this revolution, in a way that your work has immediate impact
- Focused on the success of other people — you win by helping our members win
- Love to pick up the phone and talk about what you do
- An organizer, encourager, and motivator — you bring people together
- An evangelist and energizer — you get people excited
Your skills:
- Fantastic writing and communication skills
- Completely confident and smooth in an all-online work environment
- Love checklists, processes, and structure — we’re obsessed with improving how we work
- Embrace a small company culture (bonus: experience at a high-performing small business)
- High levels of energy, drive, enthusiasm, initiative, flexibility, good humor, and commitment
- Honest, trustworthy, and ethical
- Nice to work with
- Extra credit if you’ve worked with associations or online communities
- More credit if you’re familiar with the sales process (without being salesy)
We don’t do:
We’re not social media consultants or an agency. We don’t do social media training or campaigns. We’re not looking for social media experts or marketers. This isn’t a job about using your social media genius to do social media. It’s about helping other people thrive in a community where they can help each other. You don’t need be an expert on social media; you do need to be great at working with those who are.
What it’s like to work with us:
Imagine never having another boring day at work. Imagine a place free of politics and whiners. Combine that with amazing energy and productivity that cranks out astonishingly good work every day. We don’t know it all, but we’re figuring it out together and having a great time doing it. See The Way We Work.
We pay slightly better than average (with decent benefits and a great health plan). These are full-time, in-the-office positions based in Chicago or Austin. No relocation assistance is provided, and we’re not looking for telecommuters.
How to get this job:
Please take a look at this before applying: Life at GasPedal.
Show us what you’ve done and how you can do it for us. Show us that you’re someone we’d enjoy working with, someone with a great personality backed up by real skill. Send a great cover letter, resume, and salary requirements to preston@gaspedal.com. (Tell us which job you think fits you.)
About GasPedal and SocialMedia.org:
Businesses everywhere are beginning to realize that honest, ethical customer love is the most powerful kind of marketing. They are learning to listen, to obsess over customer experience, to treat people like people, to value values, to respect the environment, to be part of the community — to be nice.
We teach them how to do it.
We believe that this is good for society — and that it’s a profitable business strategy. Companies that get their customers for free through the power of word of mouth have a fundamental competitive advantage over those that use expensive marketing to chase fleeing customers. Smart companies reinvest those savings in service, support, and innovation — putting them even further ahead.
GasPedal is a dream job if you are interested in blogs, social media, or the future of marketing. You won’t be just reading about the visionaries. You’ll be working with them to make the future more ethical and effective. Stop talking about this stuff — do something about it.
Check out our sites to learn more: gaspedal.com, socialmedia.org, damniwish.com.
Read our stuff. Send us a resume. Make a difference.
